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Have questions about a product, your order, or shipping? We're happy to help! Contact us using the form or email us directly.

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We respond within 24-48 business hours

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Monday - Friday

9:00 AM - 5:00 PM (Japan Time)

Closed weekends & Japanese holidays

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Chiba Prefecture, Japan

Yamada Trade LLC (合同会社山田トレード)

Check our FAQ page for answers to common questions about ordering, shipping, and returns.

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Ask about condition, measurements, or request additional photos before buying.

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Buying multiple items? Contact us for combined shipping discounts.

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Looking for something specific? Let us know and we'll try to help.