Privacy Policy

1. Data Controller

2. Information We Collect

We collect information necessary to process your orders and provide customer service:

Information You Provide

• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address, postal code, country
• Payment Information: Processed securely by third-party payment processors (PayPal, Stripe). We do not store your credit card details.
• Communication: Messages you send us via email or contact forms

Information Collected Automatically

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on site, click patterns
• IP Address: For security and fraud prevention
• Cookies: Small files stored on your device to improve your experience

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Shipping products to your address
• Sending order confirmations and tracking information
• Responding to your inquiries and providing customer support
• Preventing fraud and ensuring security
• Improving our website and services
• Complying with legal obligations

4. Information Sharing

We do not sell or rent your personal information. We share your data only with:

• Shipping Carriers: Japan Post, EMS, and other carriers to deliver your orders
• Payment Processors: PayPal, Stripe, or other payment services to process transactions
• Legal Authorities: When required by law or to protect our rights

5. Data Security

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Keep you logged in
• Understand how you use our site
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may affect some website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order records are kept for accounting and legal compliance purposes as required by Japanese law.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at yamadatrade11@gmail.com.

9. International Data Transfers

As we are based in Japan and ship worldwide, your personal information may be transferred to and processed in Japan. By making a purchase, you consent to this transfer. Japan has data protection laws that provide adequate protection for personal information.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to external sites (such as Mercari Japan). We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: